Wedding Guest Gallery | Photo and Video Sharing

Support

Help when your wedding gallery needs attention

The quickest way to get help is from your wedding console. It sends the right wedding and account details with your request, so support can look at the right place first time.

Open account Email support

Guests

Upload help

Scan the wedding QR code, choose photos or videos, keep the page open, and wait until each upload says it is finished.

Couples

Event console

Sign in to review uploads, change privacy settings, download originals, manage guest information, and invite another admin.

Uploads

Failed uploads

Guests can retry failed uploads from the upload page. Couples can see upload processing issues inside the event console.

Privacy

Review content

Guests can ask for a gallery item to be reviewed. Couples and admins can approve, hide, or delete uploads.

What to include when asking for help

Tell us roughly when the issue happened and whether it affected uploads, the gallery, guest information, downloads, sign-in, or billing. If you can sign in, use the Support tab in your wedding console so those details are attached automatically.

Useful links

Need us directly?

Email support@dukeweds.com if you cannot sign in or need to raise a privacy/data request.